Bank of America Sued over Unsolicited “Privacy Assist” Monthly Charges

Sunday, February 21, 2010

Customers of Bank of America are claiming the bank charges $8.99 a month for identity-theft protection and credit monitoring without authorization. Lead plaintiff Steven Chavez says in his class action lawsuit that BofA hit him with monthly costs for “Privacy Assist” without asking him first, and when he complained, the bank denied any affiliation with the services for credit monitoring and free access to online credit reports. But Chavez insists Privacy Assist is owned by BofA. Other plaintiffs say they have endured bank overdrafts as a result of Privacy Assist charges being applied to their accounts.

-Noel Brinkerhoff
 
'Privacy Assist' My Eye, Class Tells BofA (by Maria Dinzeo, Courthouse News Service)
Steven Chavez v. Bank of America (U.S. District Court, San Francisco) (pdf)

Comments

Coby 13 years ago
We are the ones organizing the lawsuit. You can find information here: http://www.businesswire.com/news/home/20101021006657/en/Glancy-Binkow-Goldberg-LLP-Announces-Class-Action
Karyn 14 years ago
How do I get involved in this suit? I live in Oregon. I am deafblind (use special TTY to communicate) I NEVER requested this service and there is NO WAY a deafblind person can cancel it. This was positively FRAUD and B of A dispute will not cancel it!

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