Delta Airlines Accused of Hacking Passenger Rights Group

Saturday, October 17, 2009

A consumer advocate is suing Delta Air Lines for allegedly hacking computer information she was compiling to win passage of an Airline Passenger Bill of Rights in Congress. Kathleen Hanni, founder of Flyersrights.org, says the computer infiltration occurred after she had gathered data on Delta flight delays from Frederick Foreman, an employee of Metron Aviation. She determined Delta was behind the hacking because Metron confronted Foreman with copies of the files lifted from Hanni’s AOL email account. Foreman was then fired by his employer, which also is being sued by Hanni, who is seeking $10 million in damages.

 
Several versions of a bill of rights for passengers have been introduced in Congress. The proposals seek to require airlines to accommodate passengers when subjected to lengthy delays while waiting on the tarmac. Airlines would have to provide food, water, access to restrooms, clean air and access to medical treatment, and in the event of delays lasting longer than three hours, the right to deplane.
-Noel Brinkerhoff
 
Coalition for an Airline Passengers’ Bill of Rights v. Delta Air Lines (U.S. District Court for the Southern District of Texas, Houston Division) (PDF)

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